About Your Doctor'sReferral.

Studies have shown that YOU WILL PAY MORE if you take your doctor’s referral for physical therapy without shopping alternatives for the best price and service. You DON’T always need to go with your doctor’s recommendation. Orthopedic Rehab Specialists offers excellent service for a significantly lower price! We encourage you to compare us to the other local competition for physical therapy!

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    ORS was founded in 1999 and is locally owned and operated, with the mission of providing top-level skilled physical therapy in a fun and relaxed environment.


    Leah Crull, OTR/L, CHT, is a certified hand therapist and offers specialized treatment to the shoulder, elbow, wrist and hand as well as the fabrication of custom orthotics.


    Our licensed massage therapists specialize in Swedish massage, deep tissue massage, Myofascial work, Stretching, Cupping, Trigger Point Therapy, Aromatherapy, and more!


    Vestibular Therapy is performed to reduce problems with dizziness and improve balance-related deficits. Treatment is provided by a physical therapist and will be customized to each individual’s needs.


    Our team of Industrial Rehab Therapists have the tools and experience to save your company money, and promote a healthier workforce.



Our Company'sDivisions.


Tomye Erbe (Rockford)Tomye Erbe (Rockford)

I would just like to thank the entire ORS staff for taking me in after my car accident. I have suffered from migraines since I was a child, but after the car accident I was in, the migraines took up over half of each month. After months of no improvement, I was sent to ORS. I am now experiencing less migraines and gaining control over my life again. They have also helped with the back pain that I have struggled with since the accident as well. At this time, I am looking forward to returning to work soon as I am regaining coordination, strength, and confidence each and every day. If you suffer from any pains, especially migraines, don't wait any longer...get in and see what they can do for you too.

Audra Snodgrass (Byron)Audra Snodgrass (Byron)

I recommend this place to everyone.  Drew has been with me through my entire MS journey.  Not only is he my physical therapist but, on a lot of days, he's my life therapist.  I wouldn't want anyone else in my corner.  The entire staff is amazing.  Woody is always good for a high five and endless inside jokes (we won't get into the bromance he's developed with my father aka Uber driver).  I can get there in a grumpy, frustrated mood and leave smiling and full of laughter.  They truly treat their patients like family.  5 stars isn't enough for this place!

Maelynn Heintzelman (Dixon)Maelynn Heintzelman (Dixon)

Great place for rehab! Devon provides caring, professional services.  She is highly efficient and truly cares for her clients.  Brittany, the receptionist, is also friendly and helpful.  If you need help healing, this is the place to go!

Wall ofFame.

Frequently AskedQuestions.

A Physical Therapist specializes in therapy programs for musculoskeletal injuries and disorders, sports injuries and post-operative rehabilitation.

Occupational Therapists specialize in the treatment of the upper extremity (shoulder, elbow, wrist & hand). The services provided by occupational therapists include patient education, joint range of motion, adaptive techniques, splinting and workplace evaluations. Our Occupational Therapists make up the Certified Hand Center, one of our affiliate companies, and offer services at ORS’s Rockford and Byron locations.

If your physician refers you for therapy, you have the right to attend therapy wherever you wish.

It’s important to know:

  • Certain therapists are more qualified to treat certain conditions. For optimal results, call your therapy provider to learn more about their specialties or qualifications.
  • Your insurance provider may limit the facilities you can attend. Please contact your insurance provider with questions regarding any coverage limitations.

We accept most insurance carriers. Click on the Insurance tab on the site for more information, or call us with your insurance information and we will verify your coverage.

  • Rockford: Mon-Fri 7 am-5:30pm
  • Dixon: Mon-Thurs 7 am-5:30pm
  • Byron: Mon-Thurs 7 am-5:30pm

For your first visit, bring along your completed paperwork that you downloaded. You will also need your signed Prescription/Referral form for therapy from your physician, sometimes referred to as your “script” for therapy. Be sure you have a Photo ID, like a valid Drivers License or School ID. Bring your insurance card or claim number and bring a list of any medications you are taking presently being sure to state respective dosage amounts. If you are covered by Workers’ Compensation, complete the Workers Comp form and bring it to your first appointment. If you are covered by auto insurance, complete the Auto Accident form and bring it to your first appointment as well.

You should plan on wearing comfortable clothing and shoes that will allow you unrestricted movement.

You should expect to spend about 45-60 minutes on your first visit. Follow-up visits will vary depending upon your plan of care.

Your therapist will first conduct an initial evaluation to learn more about the current injury or condition that brought you to our clinic for care and treatment and to review your health history. Your therapist may examine such things as your strength, range of motion, flexibility, balance, and check for swelling. They may also conduct additional clinical tests as well. They will begin to develop a custom treatment plan for you, including frequency and duration of future visits. If appropriate, your therapist may initiate treatment during your first visit. In addition to clinical treatment options, your therapist may design an individualized home exercise program to support your specific needs. Be sure to schedule follow-up appointments at the front desk before you leave.

You will be evaluated by one of our experienced, licensed physical therapists. We make every effort to give you a one-on-one relationship to get to know you and maintain continuity of care. However, to accommodate specific appointment times, you may be treated by a physical therapist and/or physical therapist assistant who work together to ensure you are meeting your goals.

Making an appointment is easy…just give us a call at one of our locations listed in the locations and hours page…we’d love to talk to you. Or, schedule follow-up appointments at the front desk before you leave.

Billing for physical therapy services is similar to what happens at your doctor’s office. When you are seen for treatment, the following occurs:

  • The physical therapist bills your insurance company, Worker’s Comp, or you based on Common Procedure Terminology (CPT) codes at usual and customary rates established for our geographical area.
  • The payer processes this information and makes payments according to our contracted fee schedule (if any) and per your benefit plan.
  • An Explanation of Benefits (EOB) is generated and sent to the patient and the physical therapy clinic with a check for payment. The insurance company decides how much the patient owes the physical therapy clinic.
  • The patient is expected to make payment on patient balances once patient statements are mailed to them.

It is important to understand that the steps listed above are a general outline of the billing and collection process. Group health insurance plans will generally pay within 2-6 weeks while workers compensation and auto carriers could take years to pay. Please refer to the current Release of Information/Financial Policy form (found on this website’s Patient Forms tab) for expectations we, as a clinic, have of our patients when it comes to payment.