We understand that the billing and collection process can be overwhelming to most and it may be the most important part of your experience at our clinic. The insurance industry is a "maze" of its own and is constantly changing causing providers as well as patients to learn new terminology and benefit structures on a constant basis. We are proud to say we stay on top of the industry changes and adapt to these changes in our practice. We encourage our patients to always communicate with us about your questions and concerns. Please utilize our Patient Accounts Staff as a resource for any questions or concerns you may have! We have a staff of five people working in our billing and collections department who have an average of 12 years of experience in the healthcare industry. Note: The current Release of Information/Financial Policy (link) contains the most current information. If there is a discrepancy between the information contained on this website and the Release of Information/ Financial Policy, the "signed" Release of Information/Financial Policy will override the website since this is the document that patient agrees to at the time of service. Below is information about our general practices when it comes to billing and collections and your rights, responsibilities and expectations as a patient.
Please click on the links below for further information: